We are not required to provide a refund or replacement if youchange your mind.But you can choose a refund or exchange if an
item has a major problem. This is when the item:
â—Źhas a problem that would have stopped someone from buying the item if they had known about it
â—Źis unsafe
â—Źis significantly different from the sample or description
â—Źdoesn't do what we said it would, or what you asked for and can't be easily fixed.
Alternatively, you can choose to keep the item and we will compensate you for any drop in value.
If the problem is not major, we will repair the item within a reasonable time. If it is not repaired in a reasonable time you can
choose a refund or replacement.
Please keep your proof of purchase- e.g. your receipt.